Octopi

Delivery Guidelines

Introduction

This Shipping Policy explicates our procedures for processing orders, delivery timelines, and shipping logistics for physical products.

Order Processing

Orders are processed once payment is confirmed. High activity periods or holidays may lead to slight processing delays.

Delivery Choices

We collaborate with reputable couriers and postal services to offer secure delivery and tracking options.

Estimated Delivery Schedule

Domestic shipping generally takes 5 to 14 business days, whereas international shipping may range between 10 to 21 days, subject to regional management.

Shipping Limitations

Certain regions impose restrictions on specific items. Customers should verify shipping details for accuracy and relevance.

Handling Lost or Damaged Packages

If a package is lost or damaged, contact us immediately so we can liaise with the carrier to rectify the issue.

Customs & Import Duties

International orders might incur customs duties or taxes, which fall under the recipient’s responsibility.

Delivery Confirmation

Once delivery is confirmed by the carrier, ownership transfers to the recipient.

Policy Updates

Modifications to this policy may occur as required. The latest version will always be available here.